Dog & Cat Vets in Halesowen

- Several recent 5-star reviews are brief but positive, praising the staff as “lovely” and “very caring.” - Two 1-star reviews from November 2025 make the same serious complaint about an 8-month-old puppy being put to sleep when the reviewers say a same-day rehoming option existed. - Another 1-star review from January 2026 alleges a young dog’s condition was misread over multiple visits, with a foreign object later identified by another vet and treated as an emergency. - Across these recent written reviews, the main positives are staff friendliness and warmth, while the main negatives are communication, empathy and confidence in handling urgent or complex cases.

- Recent written reviews are largely very positive, with owners often describing the team as kind, reassuring, thorough and calm in stressful situations. - Speed is a repeated theme: reviewers mention same-day appointments for a sick cat, next-day vaccination availability, and quick handling of an emergency case involving an X-ray, surgery and follow-up care. - Follow-through also stands out, with examples including post-surgery phone calls, included recheck appointments, and ongoing support after neutering and dental treatment.

- Several recent reviewers describe the team as friendly and welcoming, with a clean reception area and a warm approach to pets. - Clinical care is often praised for being thorough and clearly explained, with positive mentions for nurse checks, urgent appointments, diagnostics, and ongoing management of longer-term conditions. - Value is a recurring positive theme in some reviews, especially around the monthly pet plan, which clients say helps cover routine care such as vaccinations, health checks, microchipping, spaying, and parasite treatment.

- Recent reviewers consistently describe the team as friendly, welcoming and professional. - Several owners say staff are considerate and show genuine care and affection towards their pets. - Pets are described as being seen promptly, including a cat brought in to be looked at.

- Recent positive feedback describes the team as kind and caring, with owners saying they felt at ease when leaving their pet with staff. - A dog’s castration visit was praised for care and efficiency, and the clinic was described as clean and welcoming. - A very brief recent review simply called the practice “great vets.” - One recent reviewer called the practice “absolutely shocking”, but did not give any details about the problem.