Manor Vets – Vets in Halesowen
Clinic Overview
- Several recent reviewers describe the team as friendly and welcoming, with a clean reception area and a warm approach to pets. - Clinical care is often praised for being thorough and clearly explained, with positive mentions for nurse checks, urgent appointments, diagnostics, and ongoing management of longer-term conditions. - Value is a recurring positive theme in some reviews, especially around the monthly pet plan, which clients say helps cover routine care such as vaccinations, health checks, microchipping, spaying, and parasite treatment.
Manor Vets in Halesowen has a large review footprint and generally positive recent feedback. Across reviews, the clinic is associated with routine preventive care, diagnostics, nurse checks, hospitalisation, and support for longer-term conditions. Clients often praise the welcoming front desk and clear explanations, though some recent comments point to communication problems and one very poor end-of-life experience.
Services
- •Routine care: annual vaccinations, health checks, nurse check-ups, spaying, and microchipping are all mentioned.
- •Preventive and ongoing care: flea and worming treatment, flystrike treatment for a rabbit, and longer-term medication management are referenced in reviews. Reviewers also mention ongoing support for chronic problems, including inflammatory bowel disease.
- •Diagnostics and treatment: blood testing is mentioned, along with examinations, other tests, x-rays in one urgent case, hospitalisation, and prescribed medication.
- •Appointments and access: appointments are described as bookable online or by phone, and some reviewers say they were able to get an urgent appointment quickly when needed.
Pricing
No published pricing information is currently available for this clinic.
People
- •Susan (vet): singled out very positively by a client who says she helped extend their cat’s life.
- •Hannah: praised after a caring and helpful nurse check-up.
- •Aimie Lai: mentioned positively for a thorough examination, testing, and clear explanation in an urgent case.
- •Alex, Karen and Frankie: all receive positive mentions, with Alex praised for clear, unhurried support for a dog with inflammatory bowel disease.
- •Reception team, vets and nursing staff: often described as friendly, welcoming, and clear when discussing treatment and costs. One negative review names Peter Popescu and Peter Jun Lai Tse in connection with a distressing end-of-life visit.
Reviews
Google rating: 4.4/5 from 815 reviews.
- •Several recent reviewers describe the team as friendly and welcoming, with a clean reception area and a warm approach to pets.
- •Clinical care is often praised for being thorough and clearly explained, with positive mentions for nurse checks, urgent appointments, diagnostics, and ongoing management of longer-term conditions.
- •Value is a recurring positive theme in some reviews, especially around the monthly pet plan, which clients say helps cover routine care such as vaccinations, health checks, microchipping, spaying, and parasite treatment.
- •A smaller number of reviews raise concerns about communication, including difficulty getting through by phone, delays in sending records, one serious complaint about end-of-life handling, and an older review describing a major billing dispute after hospitalisation.
