Local Vets @ K9 Vets – Vets in Halesowen
Clinic Overview
- Recent feedback is largely very positive, with many owners describing the team as kind, professional, reassuring and easy to trust. Friendly reception staff and a clean clinic are also mentioned. - Speed and access are recurring themes, with examples including next-day booster appointments, same-day assessment for a sick cat, and follow-up visits arranged quickly when needed.
Services
- •Routine and preventive care: General health checks, vaccinations including puppy vaccinations, and booster appointments. Owners mention quick access for routine care, including a next-day booster and same-day appointments for an unwell cat.
- •Surgery, neutering and dentistry: General pet surgery includes spaying, castration and kitten neutering. Reviews also mention dental treatment ranging from routine dental surgery to a procedure involving 12 tooth extractions, with follow-up support and recovery advice.
- •Nurse-led and free clinics: The practice lists free dental checks, a free weight clinic, nutrition advice, nurse spay consultations, small exotic mammal nurse health checks, and a free initial consultation for new clients.
- •Orthopaedics: Listed procedures include CCWO, TTA, lateral suture, luxating patella surgery, elbow fracture repair, common fracture repair and hip toggle. The orthopaedic package is stated to include a pre-op blood test, post-op X-rays, one night of hospitalisation, two post-op check-ups and 14 days of medication.
- •Emergency and follow-up care: The website says 24-hour emergency and critical care is available via another branch, including out-of-hours cover all year round. Reviews describe emergency imaging, surgery, rapid follow-up appointments and post-op check-in calls.
- •Species treated: Dogs, cats, rabbits, guinea pigs, hamsters and small exotic mammals are all mentioned.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. The practice advertises several free appointments or clinics, including an initial consultation for new clients, dental checks, a weight clinic, small exotic mammal nurse health checks and nurse spay consultations. Reviews give a mixed but generally positive picture on cost: one owner felt a quoted X-ray price was high, while others praised clear estimates, printed quotes, transparent explanations and invoices that came in lower than expected. Owners also mention pet plans being available.
People
Named team members mentioned by owners include Maria (vet), Megan (veterinary nurse) and Noemi. Recent reviews especially praise Maria for booster appointments and dental care, Megan for kind support around a kitten’s neutering, and Noemi for long-term cat care, compassion and clear communication about treatment and costs.
Reviews
Google rating: 4.6/5 from 264 reviews.
- •Recent feedback is largely very positive, with many owners describing the team as kind, professional, reassuring and easy to trust. Friendly reception staff and a clean clinic are also mentioned.
- •Speed and access are recurring themes, with examples including next-day booster appointments, same-day assessment for a sick cat, and follow-up visits arranged quickly when needed.
- •Clinical care and aftercare stand out in reviews, particularly for dental procedures, neutering support and recovery follow-up such as post-op phone calls and included recheck appointments.
- •Cost communication is often seen as clear and straightforward, with printed quotes and no surprise bills, though one reviewer reported frustration over a records transfer and felt an X-ray quote was too expensive.
