Halesowen Vets4Pets Ltd

Halesowen Vets4Pets Ltd is part of the Vets4Pets brand, and the practice website describes it as locally owned and accepting new clients. Based on the services listed, it’s set up for both routine care and more complex cases, including referral work and advanced procedures such as orthopaedics (including cruciate surgery), arthroscopy, and keyhole surgery (laparoscopy). The clinic also lists on-site capability for digital and dental X‑ray, ultrasound, endoscopy, in-house lab testing, and inpatient care with separate dog and cat wards plus isolation.

From the latest reviews available to us, feedback is mixed: several recent reviewers praise the team as “caring” and describe a “lovely vet and staff,” while two recent 1‑star reviews describe a serious complaint involving an 8‑month-old puppy being put to sleep when the reviewers say a same-day rehoming option existed, alongside claims of poor empathy/communication.

Services

Services and facilities stated on the practice website include

• •Referral service, including accepting referrals from other veterinary practices (also lists surgery referrals).
• •Emergency cover with out-of-hours arrangements referenced on the website (details provided there).
• •Diagnostics: digital X‑ray, dental X‑ray, ultrasound, endoscopy, in-house lab work (biochemistry, haematology), blood pressure monitoring, Tonopen eye pressure testing.
• •Surgery and procedures: general anaesthetic, dentistry, fracture repair, ear surgery, airway surgery, orthopaedics (including cruciate surgery), arthroscopy, keyhole surgery (laparoscopy), laser treatment.
• •Cancer care: chemotherapy and cancer treatment.
• •Preventive and routine care: microchipping, nurse clinics, written prescriptions available on request.
• •Species seen (as listed): dogs, cats, rabbits, reptiles, and other small mammals; includes exotic pet consultations (including reptiles) and small mammal medicine/surgery.
• •Pet travel documentation: Animal Health Certificates, pet passports, Fit to Fly letters, rabies serology tests (the site states trained Official Veterinarian vets provide travel documents).
• •Client services: WhatsApp chat service for product orders, appointment requests, and ordering/paying for treatments or repeat prescriptions.
• •Facilities mentioned: operating theatre with gaseous anaesthetic facility, hospital ward/in-patient kennels, pharmacy, isolation unit, and separate dog/cat wards and isolation units.

People

No individual vets or nurses are named in the provided information. In the latest reviews available to us

• •Some owners describe the vet and staff as “lovely” and “caring.”
• •Two reviewers describe the opposite experience, alleging lack of empathy and dissatisfaction with how a euthanasia decision was handled.

Reviews

Google rating: 4.5 stars from 460 reviews.

• •Positive experiences mention a caring team and “lovely vet and staff,” but without specific examples of treatments or outcomes.
• •Two recent 1‑star reviews raise a serious concern alleging a young dog was euthanised despite (they claim) a same-day rehoming option being communicated, and describe the interaction as lacking empathy and proper discussion.