Sutton Coldfield Vets4Pets Ltd – Vets in Sutton Coldfield
Clinic Overview
- Several recent reviewers say the practice can arrange appointments quickly, including for urgent concerns and difficult end-of-life visits. - The strongest positive feedback centres on compassionate care, especially during one family's euthanasia visit, where the vet was praised for kindness, understanding and thoughtful keepsakes. - Reception is the main weak point in recent feedback: more than one reviewer complains about rude or abrupt front-desk service, though another describes the receptionist as friendly and nice.
Services
- •Surgery and procedures: laparoscopic (keyhole) spay, airway surgery, cruciate surgery, fracture repair, orthopaedics, soft tissue surgery, and general anaesthesia.
- •Diagnostics: digital X-ray, dental X-ray, ultrasound, echocardiography, endoscopy, and in-house laboratory testing including biochemistry, haematology and electrolytes.
- •Routine and preventive care: microchipping, medication supply, nurse clinics, weight clinic and dentistry. Reviews also mention check-ups, vaccinations and requests for microchipping during visits.
- •End-of-life care: recent feedback highlights compassionate support during euthanasia, including time to say goodbye and keepsake paw and nose prints.
- •Plans and species: the practice lists a Complete Care Plan and mentions care for dogs, cats and rabbits.
- •Emergency care: out-of-hours cover is provided via Pool House Veterinary Hospital.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. The website lists out-of-hours emergency consultation fees of £270.50 before 11pm and £350 after 11pm. Review feedback on value is mixed: some owners call the pricing reasonable or ideal, while another felt a consultation and suggested X-ray were expensive.
People
No individual vets or nurses are named here; reviews refer instead to unnamed vets and reception staff, with experiences ranging from kind and compassionate to occasional reports of rudeness.
Reviews
Google rating: 4.5/5 from 809 reviews.
- •Several recent reviewers say the practice can arrange appointments quickly, including for urgent concerns and difficult end-of-life visits.
- •The strongest positive feedback centres on compassionate care, especially during one family's euthanasia visit, where the vet was praised for kindness, understanding and thoughtful keepsakes.
- •Reception is the main weak point in recent feedback: more than one reviewer complains about rude or abrupt front-desk service, though another describes the receptionist as friendly and nice.
- •Value for money is debated: some owners say prices are still reasonable, while one negative review objected to the consultation cost, an added X-ray charge, and requested microchipping and vaccination not being carried out.
