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Rock House Vets in Wolverhampton is a small-animal practice offering routine preventative care as well as surgery, with recent client reports mentioning kitten vaccinations, entropion correction and BOAS surgery for English bulldogs. Owners often highlight clear post-operative communication, including updates during the day, a call after surgery and follow-up messages from the nursing team. Feedback on reception is more mixed, with warm praise for Wendy alongside one complaint about rude communication and a booking-date error.
- •Recent reviewers describe the staff as caring and kind, with one owner saying their puppy is looked after very well. - End-of-life support stands out in the feedback, including sympathy cards sent after a pet was put to sleep. - One short review says the clinic “sorted it out,” suggesting a problem was dealt with promptly.
- •Several reviewers are long-term clients and describe the clinic as professional, helpful, and friendly, with Rob especially highlighted for clear explanations and horse-focused care. - Owners mention flexible booking and the team’s efforts to arrange appointments quickly or at convenient times. - Clinical care is praised across vaccinations, dental work, surgery, and aftercare, with one review also highlighting very fast replies to messages during a difficult neglect case.
Pet House Vets presents itself as a practice with a focus on sustainability, and it is listed as a veterinary nurse training facility. Public information and owner feedback point to a practice handling routine care such as health checks and vaccinations, alongside pre-operative appointments and blood tests. Website navigation also references grooming and out-of-hours care, although fuller details are not set out publicly.
Cramar Veterinary Practice is a general veterinary clinic in Birmingham; whether it is independent or part of a wider group is not stated. Recent feedback is largely positive, with owners frequently praising friendly, compassionate care and saying their pets were looked after well. A few reviewers also describe the clinic as reasonably priced, although one recent reviewer reported an unprofessional interaction after arriving slightly late for an appointment.
- •Recent positive feedback describes the vets as caring, empathetic and friendly, with one owner saying their dog always receives the best possible care. - Clear communication is a recurring theme, with reviewers saying the team explains procedures well and sets out what will happen. - Reception staff are also praised for being welcoming and friendly.
- •Recent feedback is mostly positive, with several owners praising the team as friendly, polite, helpful, and caring. - Communication is a recurring strength: owners mention clear explanations around treatment and what to expect after procedures, particularly for dental work. - Recent examples include a same-day appointment for a senior cat with a chronic skin problem and a positive outcome after treatment, as well as dental cleaning with two tooth extractions.
- •Recent feedback is largely positive about friendly staff, a clean surgery and caring treatment, with several reviewers describing the service as pleasant, helpful and efficient. - Emergency support stands out as a recurring strength, including a very enthusiastic review of the emergency night staff. - Reviews include positive examples of pets being looked after well, including cats, dogs and one brief recent review simply saying a pet was well cared for.
- •Routine and preventive care: consultations, vaccinations, microchipping, parasite control, and nurse clinics including blood pressure checks, six-month health checks, and anal sac expression. - Diagnostics and treatment: lab work, X-rays, ultrasound, dentistry, surgery, and neutering. - Emergency care: emergencies and out-of-hours care, with full-time night staff stated for out-of-hours provision.
- •Several recent comments are positive but brief, including praise such as “Excellent” and mentions of easy access and a good local reputation. - One detailed review describes compassionate end-of-life care, with staff showing kindness throughout and a vet talking the owner through choices and allowing time in a safe space to say goodbye. - The main negative theme is billing disputes, including one complaint about a £70 charge for disposal of a wild fox and another about £75 taken without justification.